We are proud to announce an exciting development in our company’s journey. After over a decade of serving you as Wollongong City Group Trading as Wollongong City Security, we’ve reached a new phase in our evolution with the launch of our new brand: WCG Group trading as WCG Security. Our new brand is a more accurate depiction of our vision and goals and represents a renewed commitment to growth, quality, and technological superiority.
This is a key milestone in our journey, signalling a new era of technology and integrated solutions for our valued customers and the Australian market. Our ability to combine advanced security, technology, concierge, and other services into one seamless integrated solution is what sets us apart.
We want to thank you for your loyalty and look forward to growing with you as we enter this next chapter. To find out more about the changes this means to you as a valued customer, view our frequently asked questions below.
No, there is no change in ownership. We remain 100% Australian owned by the original founders of Wollongong City Security Pty Ltd.
All existing contracts remain valid and unchanged. If you have any questions regarding your contracts, do not hesitate to contact us on firstname.lastname@example.org
Our phone numbers remain the same, and we can be contacted through our 24/7 controlroom on 02 4226 1966.
Our email domains will be updated to @wcgsecurity.com.au; however, the old domains will continue to work, and all emails will be received and sent from the new domain name.
The business name and logo on our invoices, quotations, purchase orders and other offcial documents will progressively change to feature the new name and logo. If you require any updated documents for compliance, please contact us on email@example.com
Yes, new signage has been created. If your site currently has Wollongong City Security external warning signage this will be progressively updated. Our operations team will be in contact with you progressively to advise when this will happen. If you require new changes.
Yes, we have upgraded a few of our fleet vehicles and have updated all our fleet to into a new and refreshed WCG Security brand identity.
Our quality control and internal operations has been completely revamped, with major improvements in our guard and patrol services, as well as our client reporting systems. To find out more, contact firstname.lastname@example.org
No, aside from the name and branding of our pages there will be no major change. Be sure to follow us and stay up to date with all business initiatives.